Terms of Trade

This document governs the use of the Manta Marine Stainless Ltd Web Site. 

This agreement can be accessed at any time by clicking on the link in the footer of any page of the website. By using the site, you are accepting the following terms and condtions. 

All transactions are billed in New Zealand dollars

Acceptance of Terms

When you access this site, you acknowledge that you have read and agree to these terms and conditions. If you do not accept these terms and conditions, you should exit the site and refrain from placing any order. 

Contract, Payment and Delivery

Orders will be accepted by Manta Marine Stainless Ltd for delivery in New Zealand only. Payment is to be made in NZ currency. Any contract arising from the use of this site is made subject to these terms and conditions and governed by the laws of New Zealand. 

Product Availability

Products may be added to or removed from the website from time to time. While we do not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate. 

During November till February processing/ manufacturing times will vary, if you have any concern please contact us. 

Please understand that there can be a four week turn around during this period, if an order is placed during or right before our Christmas close down you will unfortunately not receive your order until we reopen. If you have an questions regarding your order please don't hesitate to contact us. Christmas dates are avalible via our home page or Face book page.

Pricing

All prices are in New Zealand dollars (NZ$) and GST inclusive. The freight charges are added later at the checkout area and payment section of the online shop. Prices may increase or decrease from time to time. Prices shown at the time of purchase are the prices you will pay. You may pay by Mastercard of Visa. 

Purchasing

Your payment details have the security offered by Paystation Limited, a fully AIS PCI DSS Level 1 Service Provider and Paymark Partner, using 128-bit SSL encryption. Credit Card details will be sent directly to the acquiring institution for processing. No card data is available to or used by the merchant. You will be issued with a receipt number at the end of your transaction.

Payment

Manta Marine Stainless Ltd does not collect or store any credit card information. This information is all processed by thirdparty payment gateway Paystion NZ (http://paystation.co.nz/). When making a purchase you will be directed to a secure webpage hosted by Paystation to enter you payment details. All transactions are billed in New Zealand dollars

Delivery

Manta Marine Stainless Ltd delivery service is prompt and efficient. We have identified a range of best value courier freight services from which we choose. We ship all our online orders by courier and endeavour to deliver in Auckland within 1-3 working days, Monday to Friday, in the North Island 2-3 days and in the South Island 5-7 days. We can only deliver to a physical address including Rural delivery, but not to a Hotel, Motel or Care of (c/-) address. Delivery charges will be added to each order and shown as a separate item before you chose to enter you payment details and send the order to be processed.

Should you feel that your goods do not arrive in good condition, please feel free to contact us.

Claims for non-delivery must be made within 10 days of order, as tracking beyond this time is not practical. We are not responsible for loss or damage to goods that are delivered to an incorrect address. 

Privacy Policy

Manta Marine Stainless Ltd will take all reasonable steps to protecting your privacy. We may ask you for personal information such as name, address, email address and address in order to provide a service to you. You will find it beneficial to give us such information as it will make our service more valuable to you. We will not retain your credit card information.

We will take reasonable steps to ensure your details are kept up to date by allowing you to access your own personal details and amend where appropriate. We will not though, disclose any of your personal information to any unauthorised body or organisation. We will only share the appropriate personal details with persons/businesses that provide a service to Manta Marine Stainless Ltd to ensure the service for you is met.

Title and Risk

Goods are at our risk until the goods leave our premises for delivery to the address given in your purchase order. 

Refunds and Returns Policy

Please choose carefully as we do not provide refunds if you change your mind.

If you discover any defect in your product, you may return the item you purchase in new condition for a replacement within 30 days of delivery.

When replacements are not available we may, at our discretion, provide a complete refund. We’ll notify you via e-mail of the status of the replacement or refund once we’ve received and process the returned item.

You may expect a refund in the same form of payment originally used for purchase after we have received your return. Freight will be refunded where the product is faulty or arrived damaged.

There will be no refunds given for discounted and sale stock items. 

Warranties

Under our guarantee, faulty items that meet our conditions of care and use will be replaced or a refund will be issued at Manta Marine Stainless Ltd discretion. Manta Marine Stainless Ltd will replace any goods, which fail to comply with the Consumer Guarantees Act 1993. Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict the provisions of that Act will apply. Please note that the guarantee does not cover faults arising from:

  •          Normal wear and tear
  •          Accidental damage or mistreatment.

Claims for non-delivery must be made within 10 days of order, as tracking beyond this time is not practical.  For any claim to be made the item must be sent directly to us:

Manta Marine Stainless Ltd

48a Stoddard Road

Mt Roskill

Auckland 1041

Email:enquiry@mantamarine.co.nz 

Limitation of Liability

Manta Marine Stainless Ltd is not liable for any direct, indirect, special, incidental or consequential damages or loss of profit arising out of the use, or the inability to use, the products on this site. This includes but is not limited to the loss of profit, even if Manta Marine Stainless Ltd was advised of the possibility of such damages. 

Use of the Web Store Service by You

Your right to use the Web Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Web Service. You may not download, modify, transmit, or otherwise use any material from the Web Service for public or commercial purposes. 

Copyright

Manta Marine is the trade name of Manta Marine Stainless Ltd. The copyright and other intellectual property rights in the material contained in the Service are protected by Manta Marine Stainless Ltd. 

Disclaimer

This Web Service provides general information about Manta Marine Stainless Ltd and the products and services it offers.

The information and material in the site has been prepared solely for the purpose of providing information about Manta Marine Stainless, the services and products it offers. Manta Marine Stainless Ltd reserve the right to change, delete or move any of the material on the Web Site at any time without notice. 

Names, images, and logos.

The names, images, and logos identifying Manta Marine Stainless Ltd and any of its subsidiaries and third parties and their information, products, and services, are proprietary marks of Manta Marines Stainless Ltd or third parties. If you have received approval to link to the Manta Marine Stainless  website you may use the logo in conjunction with the link only if you have received prior permission to do so. No other use of our logos, or any third party logos, accessed via this website, is permitted without prior approval from the relevant copyright owner.

Requests for permission to use our logos should be directed to the website owner. Explain how and why you wish to use our logo. Please include your name, organisation, telephone number, and email address. 

Disclaimer

Manta Marine Stainless Ltd makes no representations or warranties, either expressed or implied, as to the accuracy of the information on this website, or its fitness for any purpose whatsoever. In no event will Manta Marine Stainless Ltd be liable for any direct, indirect, special incidental, or consequential damages arising out of the use of the information held on this website. 

Linking to the website

You must ask permission to link directly to pages hosted on this site. Please contact the website owner.

Explain how and why you wish to use the materials. Please include your name, organisation, telephone number and email address. 

External links on the website

We are not responsible for the content or reliability of linked websites and listing should not be taken as endorsement of any kind. We have no control over the availability of linked pages. 

Website owner information

Manta Marine Stainless Ltd owns and operates this website: www.mantamarine.co.nz and is located in New Zealand. 

Contact Details

If you have any queries regarding shopping with Manta Marine please email: enquiry@mantamarine.co.nz or call +64 09 620 7102 or send fax to Fax: +64 09 620 7104